Mega Style Apartments -Terms of Stay Policy
Welcome to Mega Style Apartments. By booking with us, you agree to the following terms and conditions:
1. Booking, Check-In, and Check-Out:
All bookings must be made at least 24 hours in advance through our official website or authorized booking platforms.
Check-in is scheduled with a 20-minute arrival window. Please inform us at least 2 hours before the check-in time if there are changes to your schedule. Failure to do so may result in a $50 rescheduling fee per occurrence or a $50 per hour waiting fee with a 1-hour minimum charge.
For same-day bookings, check-in may take up to 3 hours from the time of booking.
To check-in, guests must provide a photo ID that matches the name on the booking and sign a terms of accommodation agreement.
Check-out is firmly set at or before 10 am, unless arranged a day prior. Unauthorized late checkouts will incur a $250 charge for the first hour and $50 for each following hour.
2. Payment and Security Deposit:
Full payment is required at the time of booking. We accept all major credit cards and bank transfers.
A security deposit equivalent to one night’s stay will be held at the time of booking. This will be refunded within 7 days of your departure, provided there are no damages or additional cleaning required.
3. Cancellations:
Cancellations made more than 14 days prior to the arrival date will receive a full refund.
Cancellations made within 14 days of the arrival date will incur a 50% cancellation fee.
No refunds will be given for cancellations made within 48 hours of the arrival date or for no-shows.
4. Damages, Cleaning, and Additional Charges:
Guests are responsible for any damage to the apartment or its contents during their stay, beyond normal wear and tear.
Any damage must be reported to management immediately. The cost of repairs or replacements will be deducted from the security deposit.
The apartment will be clean upon your arrival, and we ask that it is left in a similar condition upon your departure. Excess cleaning, rubbish removal, or dishwashing may result in additional charges.
Smoking inside the apartment is strictly prohibited. Any violation of this rule will result in a penalty of $350.
If keys or devices are lost, the following replacement fees will apply for each item lost: $350 per parking remote or card, $150 per building fob, and $280 for apartment keys (which includes a locksmith).
Lock-outs during your stay may result in additional charges, starting at $100 per incident.
5. Noise Levels and Behavior:
To respect all guests’ comfort, we enforce a quiet time from 10 PM to 7 AM.
Parties are strictly prohibited. Offensive or disruptive behavior may result in immediate termination of your booking and loss of your security deposit.
6. Pets and Amenities:
Pets must be potty-trained and are not permitted on beds or sofas. You are responsible for removing any excessive pet hair from furniture or carpet. If your pet causes any damage or requires additional cleaning, you agree to be held responsible for all costs beyond the security deposit.
Please note that maintenance and repair of public amenities (e.g., gym) in the building may occur and are outside the control of Mega Style Apartments.
7. Additional Services and Fees:
We provide a starter pack of essential household items per stay, including shampoo, conditioner, and toilet paper. Should you require more during your stay, you may need to purchase additional supplies.
If you need a foldaway bed, sofa bed or non-standard bedding configuration, please request it at the time of booking as it’s subject to availability. The cost is $150 per stay, but it’s waived if you’ve already paid an extra person per night fee. Keep in mind that it must be transported from storage.
Rent a port-a-cot for $99 per cot (guests must bring their own linen) by requesting it at the time of booking.
Rent a high chair for $60 (subject to availability) by requesting it at the time of booking.
Pet fee is $150 per pet, per stay.
For check-ins after hours: a $65 late evening fee applies after 9 PM, and a $95 late night fee applies after midnight.
Early check-in and late checkout cost $60 per hour, subject to availability. To guarantee these options, consider booking an extra day before or after your stay.
8. Acceptance of Terms and Conditions:
By completing a booking, you acknowledge that you have read, understood, and agreed to these terms and conditions.
If you have any questions or concerns about these terms, please contact us before making a booking.
This policy is designed to ensure a comfortable and enjoyable stay for all our guests while protecting the interests of Mega Style Apartments. We appreciate your understanding and cooperation.
Please note that this policy is subject to change and may be updated periodically to reflect changes in our services or in response to changing legal requirements. We encourage you to review these terms regularly.
Thank you for choosing Mega Style Apartments. We look forward to welcoming you to Melbourne.